We are a constructive platform for very good, bringing with each other an remarkable artistic group built up by our people today, our partners and our prospects. This neighborhood is at the coronary heart of our business results. We welcome variances, empower individuality and rejoice numerous expertise and views, creating an inclusive natural environment for absolutely everyone. We are FARFETCH for All.
We’re passionate about operational excellence, acting with our clients and companions generally in our heart. Masking the full get journey, we make our online information, secure payments and fraud method compliance, make certain get fulfilment and shipping, when furnishing purchaser and associate treatment. In a nutshell, we love to build seamless and unforgettable luxurious experiences for our buyers all close to the world.
Our Porto office environment is located in Portugal’s lively second metropolis, known for its historical past and its creative yet cosy setting. From Account Administration to Technologies and Item, what ever your skills are, you are going to uncover your match below. You can have an informal meeting in the treehouse or enjoy the piano in your lunch crack!
Reporting to the CE Facts Guide, you’ll create the new reporting foundations and data examination to aid the world framework of Customer Excellence.
WHAT You can expect to DO
- You can generate dashboards and reports, adding analytical high-quality and experience.
- You may support create new metrics / datapoints to evolve the way we look to all Provider effectiveness.
- You’ll watch and management functionality metrics, working with the global workforce to anticipate opportunity impacts and risks, checking any focus on deviations.
- You can execute root-lead to investigation to aid organization and workforce requirements.
WHO YOU ARE
- You’re knowledgeable in Info Analysis in a multi-channel services surroundings
- You have knowledge in info visualization equipment – Tableau and Looker
- You happen to be cozy with SQL and R
- You are eager on documenting your perform
- You happen to be ready to tell a story and have your presentation operate only as a help
Benefits & Benefits
- Overall health insurance for the complete household, flexible functioning surroundings and well-currently being aid and instruments
- Further times off, sabbatical program and times for you to give again for the local community
- Instruction alternatives and no cost obtain to Udemy
- Flexible added benefits method
- FARFETCH Fairness program
Equal Chances Assertion
- FARFETCH is an equal alternatives employer ensuring that all candidates are handled similarly and pretty throughout our recruitment course of action. We are determined that no applicant activities discrimination on the foundation of intercourse, race, ethnicity, religion or perception, disability, age, gender identification, ancestry, sexual orientation, veteran position, marriage and civil partnership, being pregnant and maternity, or any other foundation prohibited by relevant law. We continue on to develop our consciously inclusive culture as part of our Positively FARFETCH approach in the course of our small business, partnerships and communities.
Assistance us establish the New-Gen of reporting to better help our Purchaser Excellence staff in their pursuit of Provider Excellence!$description2